Corporate Strategy
For the Strategic Planning Group of a Global Professional
Services Firm
Designed and implemented strategic
planning processes across six lines of business and multiple geographies,
and evaluated business plans to ensure strategic alignment with firm-wide
business objectives of this global, multi-billion dollar firm
For an International Consumer Electronics Manufacturer
Designed and directed a strategic
planning process to strengthen competitive differentiation and identify
new growth opportunities and assess competitive strengths and weaknesses
in US, European and Asian markets. Findings were presented and analyzed
at a senior management retreat that further assessed the scope and
implications of new business opportunities
For an International Financial Services Company
Evaluated business strategies and
market drivers influencing emergent demand for financial advice and
planning, investment and insurance services, as preparation for a
strategy retreat of senior executives
For an International Investment Services Firm
Directed a reassessment of business
and marketing strategies based on analysis of factors constraining
savings and investment behavior of Baby Boomers, the "Baby Boomers'
Savings Paradox," that led to revised financial projections and
new investment products and services
For an International Publishing Company
Facilitated a company-wide initiative
to identify new revenue growth opportunities through cross-divisional
collaboration and leveraging of content assets and best-in-class processes,
based on a new approach to market identification and assessment
For a Brand Strategy and Corporate Identity
Firm
Provided strategic business advisory
services focused on strengthening competitive differentiation of company
positioning, improving sales and marketing, and overall organizational
effectiveness
For a B2B Media Auditor
Directed scenario-planning
project to identify options for a new online strategy, including implications
for selecting alternative strategic partners
Competitive and Market Intelligence
For an International Professional Services
Firm
Directed a best-practices benchmarking
study on Global Account Management, including assessments of the roles
and responsibilities of Senior Relationship Partners, trans-national
incentive structures, the role of senior management, and approaches
to delivering a common high level of service across national markets
and business divisions
For a Global Information Services Provider
Conducted a project to strengthen
the organizational effectiveness of a corporate-wide business intelligence
program, including the identification of executive and practitioner
needs, and re-design of a development plan for a new business intelligence
Intranet
For a Global Financial Services Company
Designed and facilitated a business
war game that identified a set of marketing initiatives to strengthen
the company's market position, and anticipate and preempt the actions
and reactions of key competitors
For a Global Accounting and Consulting Firm
Developed an international Market
Intelligence Network across six lines of business in the US and UK
and conducted on-going assessments of the competitive environment,
and market and client trends with implications for products and services
across the firm's multiple business units and geographies.
For a Leading International Credit Card Company
Conducted a competitive intelligence
project encompassing the US, Europe, Asia and the Middle East to identify
and assess market strategies, and market and business assumptions
of senior managers
For an International Money Transfer Company
Designed and conducted on-going
training to establish a new competitive intelligence capability and
conducted a series of workshops and strategy seminars to strengthen
competitive position and develop processes for overcoming organizational
silos
For a Start-up in e-Security and Internet-based
Biometric Verification
Directed an assessment of the competitive
landscape of the market for biometric online security products and
services. The project examined the strategies and activities of key
competitors, factors driving demand, and evolving technologies and
business models
Brand Strategy and Positioning
For a Global Pharmaceutical Outsourcing Company
Developed a competitive positioning
and value proposition that responded to un-met customer needs and
valued vendor attributes, leveraged core competencies that could not
be duplicated by competitors, and provided marketing and communications
guidance across multiple divisions and service markets
For a Global Accounting and Consulting Firm
Directed positioning and market
assessment of business opportunity in new market for online expert
advice and consulting, including analysis of best-in-class practices,
business strategies, revenue models and competitive dynamics, to help
development of a new Portal strategy and service offering
For a Regional Bell Operating Company
Directed development of a competitive
positioning and brand strategy that moved beyond the company's "Ma
Bell, telephony roots" to enable the introduction of new non-telephony
value-added products and services
For a Pharmaceutical Commercialization Consulting
Company
Developed differentiated value
propositions and postiionings for three new service offerings designed
to facilitate their market entry strategies and distinguish the company
from competitors
For a Global Professional Services Firm
Directed project to determine the
brand value proposition, competitive positioning and marketing messages
for a new e-security/PKI business
For a Canadian Multimedia-Telecommunications
Company
Developed a new brand and naming
strategy to leverage the equity in the corporate brand name across
multiple lines of business
For a National European PTT
Directed the evaluation of the
branding strategies of major international telecommunications and
network management companies as part of a brand rationalization project
For a National Car Rental Company
Developed a new brand positioning
and brand strategy that rose above the car rental experience to capture
the American spirit of freedom and fun associated with the car-driving
culture
M&A, Merger Integration and Business Development Support
For an Industrial Manufacturer
Directed development of new acquisition
criteria based on a strategy and SWOT review, as prelude to acquisition
target selection
For a Big 6 Firm
Directed a competitive assessment
project to identify and evaluate the comparative financial and market
benefits, and organizational challenges of alternative merger partners
For a National Water Utility
Directed employee satisfaction
research to identify post-acquisition problem areas to be addressed
by senior management and a new communications strategy
For a Big 5 Audit Firm
Directed Merger Transition Task
Forces on marketing and communications, and legal and regulatory issues
in support of merger between Coopers & Lybrand and Price Waterhouse
Non-Profit Strategy
For the Board of Directors of a Micro-Finance Organization
Designed and facilitated a strategy retreat to re-confirm the organization's
mission and strategic objectives, assess the organization's capability
for financial self-sufficiency and needed funding options and plans,
evaluate the financial benefits and strategic alignment of new risk-based
loan products, and achieve consensus on the roles and responsibilities
of Board members
For a Public Policy Research and Civic Organization
Designed and implemented a strategic planning process resulting in
an action plan to strengthen the organization's visibility and impact
in the public policy arena, fully leverage the unique character of
the Board of Directors, and strengthen the organization's effectiveness
with a new staffing model and administrative processes designed to
improve fundraising and financial stability
For an AIDS Advocacy Organization
Developed a strategy to address a combination of factors constraining
the pursuit of the organization's mission, including increasing competition
for a declining pool of funding, the lack of a clear differentiated
image in the eyes of donors and potential donors, and the need for
a clear message that conveys its unique role and capabilities so that
its profile is raised in the eyes of the media and the donor/funding
community
For a Public-Private State Economic Master Plan Commission
Designed the strategy development process and directed the work of
a statewide economic strategy commission which brought together senior
executives from the major companies in New Jersey with government
representative to develop a consensus view for the state's economic
future and a comprehensive economic development plan
For a Public-Private County Partnership
Directed a two-year assessment to identify opportunities for and obstacles
to improving the long-term business environment and quality of life
for the residents of a Florida county with a multifaceted economic
base and diverse population. The assessment focused on education,
housing, employment, transportation and infrastructure, and other
public policy issues
For the New York City Partnership
Directed a public-private partnership initiative to develop a strategic
plan for development of a regional export assistance center. Special
focus was given to identifying mechanisms for the Federal government
to coordinate its efforts with those of public and private export
assistance providers